Travel across South East Asia with a TSIM’s Data SIM! The Unlimited South East Asia Data SIM provides Unlimited Data (1st 6GB @ 5G speed & then at reduced speed of 128kbps) in important countries in S E Asia & Australia. Unlimited data in covered countries. First 6GB Data @ 5G speed & then at reduced speed of 128kbps. Validity : 8 days from day of first use Coverage across South East Asia, Australia, Qatar & Sri Lanka In Thailand, users get 500MB for 8days Billing: Prepaid Triple cut SIM card available to fit all phones. We require a copy of your passport and visa. Prepaid: No billing shocks! Coverage: Australia, Bahrain, Bangladesh, Bhutan , Brunei, Cambodia, China (including Tibet), Georgia, Guam, Hong Kong, Indonesia, Israel, Japan, Jordan, Kazakhstan, Kuwait, Laos, Macau, Malaysia, Mongolia, Nepal, Oman, Pakistan, Palestine , Philippines, Qatar, Singapore, South Korea, Sri Lanka, Taiwan, Uzbekiztan, Vietnam Using the SIM Card Using the SIM Card for the first time Power off your phone Insert your new SIM card Power on your phone Your phone should connect on a GSM/WCDMA/LTE network. Note: Validity of the SIM begins from first use, so please insert the SIM only on arrival at one of the covered countries. Finding balance data allowance To find remaining high speed data balance dial *111*6#. You will receive a return SMS with details in a few minutes. Remember that even after your high speed data allowance is exhausted, you can continue to use data at reduced speeds till expiry of validity. Note : Customers whose SIM cover mentions 4GB will get the plan upgraded to 6GB automatically, immediately on activation. Voice Calls Voice calls using apps such as WhatsApp & Facetime are supported on this SIM. However, individual countries may block certain apps. Emergency Call Number. Please note emergency call numbers may NOT work in this card. Helpdesk TSIM’s customer service agents can be reached via email at [email protected] or phone 91 22 24216344. Internet Settings Normally the Internet Settings (APN) will be configured automatically. You may receive a prompt on your device to “update the carrier settings”, please accept this request. If your phone will not automatically configure and you’re having trouble connecting, your device can be configured manually as follows: Android Tap the Menu button Tap Settings Tap Wireless and networks or More… (depending on your version of Android) Tap Mobile Networks Tap Access point names Tap the Menu button Tap New APN Enter the following data into the onscreen form, without changing any other settings; Name – AIS Internet APN – internet MMSC – http://mms.ais.co.th MMS Proxy – 203.170.229.34 MMS Port – 8080 APN type – If given a choice, select internet mms, if the keyboard appears enter * Tap the Menu button Tap Save Enable the newly-added APN by ensuring the line is ticked, or the radio button is lit by tapping on it Check the notification bar for 5G, H, 4G, E or G with up and down arrows beside it, which will indicate your connection is working. iPhone: From the home screen: Tap Settings. In the first section tap Mobile Data/Cellular Data. Tap Mobile Data Network/Cellular Data Network. Enter the following settings into the on screen form, without changing any other settings: Mobile/Cellular Data: APN – internet Visual Voicemail: MMS: APN – mms MMSC – http://mms.ais.co.th MMS Proxy – 203.170.229.34:8080 MMS Max Message Size – 500000 Tap the left arrow at the top three times Press the home button On the status bar at the top of the screen, next to the name of your mobile network, you should now see a data connection indicator 4G, 5G, E or GPRS. This means the data connection is live and working. What is an eSIM? eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation. eSIM Advantages Easy to use: Set up your plan by scanning a simple QR code or tapping a notification. Save on Shipping cost: No physical delivery requirement Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival. Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it. eSIM Disadvantages Unfamiliar: Since it is a new technology expect to be learning a bit. eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM. Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings. Transfer of eSIM: Transfering an eSIM from one phone to another is usually not possible. However some eSIMs can be transferred from one iPhone to another. Checking if your phone has eSIM capability Dail *#06#. If you see an EID number popup, it means your phone has eSIM capability. Installing your eSIM Installing eSIM via InstaSIM eSIMs can be conveniently claimed and tap-to-installed using TSIM InstaSIM App. Download and login using phone number provided while ordering. Download InstaSIM app Retrieve your eSIM, tap-to-install, get support, make outbound calls even on data SIMs, and more with TSIM’s InstaSIM App Installing eSIM by tapping on Install Link sent via eMail eSIMs can be conveniently installed by tapping on the install link sent to you by our helpdesk by eMail. The install link must be tapped on the phone you intend to install the eSIM on. You need an Internet connection to install an eSIM. Installing eSIM using a QR Code sent via eMail Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM. The eSIM may stay in activating state till you reach your destination. iPhone XR, XS and newer Go to Settings, then Cellular. Select Add a plan, and the Camera app will open. Point your camera at the QR activation code until you see a message that says Installing cellular plan. 2021 Android and newer Go to Settings > Connections > SIM card manager Tap Add mobile plan Tap Add using QR code Scan the QR activation code Installing eSIM using an Operator Notification T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#. Click here to know why IMEI and EID numbers are needed. The eSIM may stay in activating state till you reach your destination. *#06# for EID and IMEI Operator Notification Notification in Settings Request to Activate Activating eSIM eSIM in Settings
