Billing: Prepaid Standard micro and nano size SIM card available to fit all phones. We require a copy of your passport and visa. SIM Card is auto activated on first use in coverage area. Validity start is on first use Using the SIM Card Using the SIM Card for the first time Power off your phone Insert your new SIM card Power on your phone Your phone should connect on a GSM/WCDMA/LTE network. Please also note, using this SIM card to surf Internet or make calls outside the coverage area will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning. Activation and Validity This SIM card is automatically activated on first use in any covered country. Validity start is counted from the exact time of first use, and ends at the same time at the end of the validity period. Receiving calls People anywhere in the world can dial your UK number directly to reach you, for example, 44774132 12345. People can also reach you on your temporary local number. This is most useful for locals within the country in which you are currently located. Making local calls For the purposes of this card, local calls include calls to any country mentioned under “Coverage”, from any country mentioned under “Coverage”. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) 44 207 222 1234. Emergency Call Number. Please note emergency call numbers such as “911”, “112” or “999” will NOT work in this card. Making calls to India Remember to add the country code when making calls to India. Check that the number begins with 91 before dialing. E.g. to call India number 022 24216344, dial 91 22 24216344 Helpdesk TSIM’s customer service agents can be reached via email at
[email protected] or phone 91 22 24216344. Should you use automatic or manual network selection? There are two ways of selecting a network. You can either set your handset to use AUTOMATIC Network selection or MANUAL selection. When using automatic selection the handset will look for all networks that it is able to attach to and logs onto the first network it finds. When using manual selection you must manually search through the networks and select a network to attach to. We recommend using automatic network selection. Please refer to your handset manual to check the default settings for your phone. Setting data on your phone Please ensure Mobile Data & Data Roaming is enabled on your phone. Setup APN (Access Point Name) manually as follows: On Android Phones, tap the Menu button / Settings / Mobile networks / Access Point Names / New APN / Set Name & Respective APN / OK / Save On iPhone: Tap Settings / General / Network / Cellular Data Network / APN and enter respective APN. Leave username & password blank. Tap Network On iPhone6 & above: a. While connected to WiFi, open Safari and goto: m.apnchanger.org b. Select Manual c. Enter respective APN in APN Name (small letters & no spaces) and click install. d. If asked for a PIN enter your iPhone 4 digit unlocking PIN e. Approve the installation of the unsigned profile. On some iPhone devices you will need to remove the existing current Profile (found in Settings-> General -> Profile -> Existing Profile -> Remove) before installing the New APN. On Windows Phone: Go to Apps list / Settings / Mobile Network / Add Internet APN / Set respective APN / Save
