Do Not Sell My Personal Information

Last Updated: January 06, 2026 Brand Name: madycenter Operated by: Cogent LLC

At madycenter, we believe your personal information belongs to you. We value the trust you place in us when you buy a book, and we are committed to being clear about how your data is handled.

If you are a resident of California, the California Consumer Privacy Act (CCPA) gives you specific rights regarding your personal information. This page explains those rights and how you can exercise them.

1. Your Rights Under CCPA

Under the CCPA, California residents have the right to opt-out of the “sale” or “sharing” of their personal information to third parties. This means you can tell us to stop sharing your data with advertising partners or other entities that might use it for their own purposes.

2. What Does “Selling Information” Mean?

We want to be perfectly honest: We are an independent bookstore, not a data broker. We have never sold your name, email, or address to another company for money, and we never will.

However, the definition of “sale” or “sharing” under California law is very broad. It can include common business practices like:

  • Using tracking cookies (like Google Analytics) to understand how readers use our site.

  • Sharing data with advertising platforms (like Google Ads or social media) to show you relevant book recommendations.

Because these tools help us reach new readers, this technical transfer of data can be considered a “sale” under the law.

3. Opt-Out Request for Personal Information Sharing

We respect your choice. If you want to opt-out of this type of data sharing, you do not need to fill out a complicated form. We handle these requests personally via email.

How to Submit Your Request:

Please send an email to our support team with the following details:

4. Verification Process and Response Time

Since we review every request manually to ensure accuracy:

  • Verification: Once we receive your email, we will check our records to verify your identity. If we cannot find a matching customer profile, we may reply to ask for additional limited information to confirm it is really you.

  • Response Time: We aim to acknowledge and process valid requests within 5 to 7 business days. You will receive a confirmation email once your opt-out preference has been recorded and applied.

5. Right to Non-Discrimination

We will never discriminate against you for exercising your privacy rights.

  • We will not deny you goods or services.
  • We will not charge you different prices or rates.
  • We will not provide you with a different level or quality of customer service.

Checking out as a “private” customer is your right, and you are welcome at madycenter just the same.

6. Important Notes

Please note that even if you opt-out, we may still share your information with Service Providers strictly necessary to run our business.

  • For example, we must share your address with FedEx to deliver your books.

  • We must share your payment details with Stripe/PayPal to process your transaction.

These partners are not allowed to use your data for any other purpose.

Contact Us

If you have any questions about this policy or your privacy rights, please reach out:

Company Name: Cogent LLC

Company Number: B20250403788

Address: 582 Naples St, San Francisco, CA 94112, United States

Email: [email protected]

Phone: +1 (415) 621-9327

Contact Form: Click here

Business Hours: Our customer support team is available Monday–Friday, 8:00 AM–6:00 PM (Pacific Time, PT), ready to help with fast, friendly, and reliable assistance.

Response Time: We aim to reply to all inquiries within 1 business day, so you always get timely, professional support